Job Description

Job Description

Job Description

We are looking for a Smartsheet Business Analyst to join our team and help transform our workflow systems. This role involves customizing Smartsheet to optimize our business processes and integrate seamlessly with SharePoint for document management. You will work closely with the commercial team to enhance efficiency and ensure smooth project execution.

Key Responsibilities:

• Custom Smartsheet Solutions: Design and implement Smartsheet workflows tailored to the needs of our commercial team. Customize features to improve efficiency and integrate with SharePoint for document management.
• Business Requirements Gathering: Collaborate with stakeholders to understand and document their needs. Translate these needs into effective Smartsheet workflows and ensure alignment with project goals.
• Data Integration: Work with commercial and IT teams to map and integrate necessary data sources into Smartsheet, ensuring accuracy and completeness.
• Documentation: Create and maintain Business Requirements Documents (BRD) and workflow documentation. Develop training materials and support user onboarding.
• Training & Support: Train end-users on Smartsheet features and functionalities. Provide ongoing support and address any system-related issues.
• Project Management: Oversee project deliverables from a business perspective, ensuring Smartsheet solutions are implemented on time and meet project objectives.
• Collaboration: Act as a liaison between business units and IT. Facilitate communication to ensure that business needs are met and any issues are resolved.
• Process Improvement: Identify and recommend enhancements to Smartsheet workflows and processes to drive continuous improvement.

Qualifications:

• Experience: Previous experience as a Business Analyst with a focus on Smartsheet. Experience with SharePoint integration is a plus.
• Skills:
• Proficiency in Smartsheet, including customization and workflow design.
• Strong analytical skills for gathering and interpreting business requirements.
• Excellent communication skills for collaborating with both business and IT teams.
• Ability to map and integrate data sources into workflow systems.
• Experience in creating and maintaining detailed documentation.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications in business analysis or project management are a plus.

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