Patient Access Representative - Proctor Clinic Job at Essentia Health, Proctor, MN

VldKQ0ZWeEdZZ254SXh3a1hwM3VKelVMcmc9PQ==
  • Essentia Health
  • Proctor, MN

Job Description

Job Description


Job Description
Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician’s order, and provide patients with cost estimates and itineraries for their upcoming appointments.
Education Qualifications:

Key Responsibilities:
• Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
• Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
• Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
• Maintains all assigned work queues according to supervisor’s instructions and guidance.
• Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
• Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
• Sanitizes registration equipment between each use and restocks basic supplies.
• Other clerical duties as assigned.

Preferred Qualifications:
• Previous Patient Access Representative or Patient Scheduler experience preferred

Licensure/Certification Qualifications:

No certification/licensure required.

Job Location: Proctor Clinic

Shift Rotation: Day/Eve Rotation (United States of America)

Shift Start/End: 6:45/5pm

Hours Per Pay Period: 80

Compensation Range: $16.11 - $23.91 / hour

Union: Superior Health UFCW Union (SPUFCW)

FTE: 1

Weekends: N/a

Call Obligations:
Sign On Bonus:

Job Tags

Remote job, Relocation bonus, Shift work, Weekend work,

Similar Jobs

Jupiter Bach

Quality Tech - Production Position Job at Jupiter Bach

 ...Job Description Job Description Join the Jupiter Bach team and help make the planet greener: Our mission is to help the wind turbine industry increase the global share of sustainable energy. Thats why we are Devoted to Wind ! We are a dynamic organization with interesting... 

Capital Health (US)

Nurse Navigator Outpatient - FT - Day - Behavioral Health Specialists Job at Capital Health (US)

 ...or other stressful emotion. Includes social work services that address the patient, their family, and bio-psycho-social needs and behaviors. Integrates cultural, clinical, ethnic, age and other factors into the patients plan of care. Provides emotional and informational... 

Fresenius Medical Care North America

Insurance Coordinator Job at Fresenius Medical Care North America

 ...PURPOSE AND SCOPE: Oversees the day to day activities of the Insurance Coordinators (IC's) providing direction, support and guidance as appropriate. Assists the Insurance Coordinator Manager with the execution of the strategies and initiatives of the IC program within... 

Intermountain Healthcare

OB/GYN Physician Job at Intermountain Healthcare

 ...Job Description: Rural OBGYN Physician (Obstetrics/Gynecology) Practice Information One OB/GYN physician is sought to join Spring Creek Women's Health in Burley, Idaho. We are a group of three physicians and two advanced practice providers. Large Family Medicine... 

SKW Organization

Work from Home Customer Service Sales Lewisville, TX Job at SKW Organization

 ...team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as...  ...commission and incentive framework. Dynamic team environment: Our virtual workplace thrives on a vibrant team atmosphere. Opportunities...