Job Description

Join Our Front Desk Team at Fox Dental Associates in Asheville, NC!

Position: Front Desk Coordinator

Are you driven by dedication, possess exceptional organizational skills, and have a true passion for dentistry and patient care? Fox Dental Associates in Asheville, NC invites you to become a valued member of our team as a Front Desk Coordinator in our esteemed private practice!

Why Choose Fox Dental Associates:

• Professional Growth: Thrive in a supportive environment that nurtures your development, offering potential career advancement opportunities within our practice.
• Team Harmony: Experience the perfect blend of individual responsibility and teamwork, creating an optimal and enjoyable work environment.
• Competitive Compensation: Recognizing your pivotal role, we offer compensation that surpasses industry standards.
• Comprehensive Benefits: Your well-being matters to us. Enjoy benefits such as paid time-off, health, dental, and vision coverage, as well as a 401(K) retirement plan.
• Work-Life Balance: Bid farewell to unpredictable schedules. Our structured hours promote a healthy work-life balance.
• Team Building/Celebrations: Participate in team-building activities and celebrations that foster camaraderie within our supportive and collaborative team.

Job Responsibilities:

• Front Desk Excellence: Efficiently manage front desk operations, including appointment scheduling, patient check-in/check-out, and handling phone inquiries.
• Patient Engagement: Warmly greet patients, ensuring their comfort and addressing their needs throughout their visit.
• Administrative Coordination: Collaborate with clinical staff for seamless patient flow and an excellent patient experience.
• Insurance Handling: Assist patients with insurance matters, accurately process claims, and facilitate billing procedures.
• Communication: Effectively communicate treatment plans, financial estimates, and post-operative instructions to patients.
• Compliance: Adhere to all regulatory guidelines, including HIPAA and OSHA, to maintain a safe and confidential environment.

Qualifications:

• Experience: At least 1 year of Dental Office Experience (Knowledge of Open Dental Software is a plus)
• Exceptional Communication Skills: Friendly and professional demeanor with excellent verbal and written communication skills.
• Organizational Skills: Ability to manage tasks, prioritize, and maintain order in a busy front desk setting.
• Ability to Multitask: Navigate a fast-paced office environment, transitioning between check-in and check-out duties efficiently.
• Team Player: Collaborative mindset, working effectively with colleagues to ensure a harmonious work atmosphere.
• Patient Focused: Strong commitment to delivering exceptional patient experiences with empathy and professionalism.
• Attention to Detail: Meticulous attention to detail in managing patient records, appointments, and financial transactions to maintain accuracy and compliance.

Hours: Monday-Friday 8AM-530PM

Check out our website:

Our ideal candidate is someone who will be hard working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health. Must have dental office experience to be considered.

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